Terms & Conditions

Terms & Conditions

Welcome and thank you for choosing our platform for your online event experiences.

By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms:
By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

2. User Accounts:
To access certain features of our platform, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. We reserve the right to suspend or terminate accounts that are suspected of being fraudulent.

3. Event Tickets:
Tickets purchased through our platform are subject to the terms set by event organizers. All sales are final, except as outlined in our specific refund policies, such as the Rain or Shine No Refund Policy. We are not responsible for the conditions, limitations, or restrictions placed on tickets by event organizers.

4. Conduct:
Users are expected to conduct themselves in a manner that is lawful, respectful, and considerate of others. Harassment, abuse, or any behavior that infringes on the rights of others or violates applicable laws is strictly prohibited.

5. Intellectual Property:
All content included on this platform, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of our platform or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

6. Cancellation and Changes:
Event organizers reserve the right to cancel, reschedule, or make changes to the events for which tickets are sold through our platform. We will use reasonable efforts to notify ticket holders of cancellations or significant changes.

7. Limitation of Liability:
Our platform shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or the inability to use the service or for the cost of procurement of substitute goods and services or resulting from any goods or services purchased or obtained or messages received or transactions entered into through the service.

8. Indemnification:
You agree to indemnify, defend, and hold harmless our platform, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

9. Governing Law:
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which our platform is based.

10. Changes to Terms and Conditions:
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Rain or Shine No Refund Policy

Thank you for choosing our events. We’re dedicated to ensuring an exceptional experience regardless of the weather. Our events are designed to proceed come rain or shine.

Refund Request Policy:
While all ticket sales are considered final, we understand that circumstances can change. Refund requests can be submitted up to 7 days prior to the event date. To request a refund, please contact our customer service team with your order details. Refund eligibility will be determined in accordance with our full Terms & Conditions.

No Refunds Due to Weather:
Beyond the 7-day pre-event window, we do not offer refunds, exchanges, or cancellations due to inclement weather, including rain, unless the event is officially canceled or postponed by the organizers. If the event proceeds as scheduled, no refunds will be issued on account of weather conditions.

Caveat for Extreme Weather Conditions:
The safety of our attendees, performers, and staff is our top priority. In the event of extreme weather conditions, such as thunder, lightning, or other unsafe conditions, the event may be delayed, postponed, or canceled.

Event Cancellation or Postponement:
In the rare case that an event is officially canceled or postponed due to severe weather or other significant risks, we will provide specific instructions to ticket holders regarding potential refunds or rescheduling. This information will be sent to the email address provided at the time of purchase and will also be available on our website and social media platforms.

Weather Preparedness:
We encourage all attendees to be prepared for any weather, including bringing appropriate attire and rain gear. Your comfort and safety are important to us.

Decisions for Safety:
Decisions regarding event adjustments due to weather are made with safety in mind. We monitor weather conditions closely and consult with safety officials to make informed decisions.

By purchasing a ticket, you acknowledge and agree to this Rain or Shine No Refund Policy, including the conditions for refund requests and the extreme weather caveat. We appreciate your understanding and look forward to welcoming you to our event.

If you do not agree to these terms and conditions, you should not purchase tickets for any event listed.